MasterCard Associate Analyst, Systems Analysis in O'Fallon, Missouri
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Associate Analyst, Systems Analysis
Looking for an experienced Salesforce.com Business Analyst with Lightning experience. Who will be responsible for creating and presenting strategic consulting and deliverable's for clients, including analysis, recommendations, and implementation of salesforce.com functionality in Business analyst capacity. Also responsible for recognizing trends and implement changes in anticipation of their impact to the business, and provides impact analysis working with technical counter parts across multiple MasterCard technologies that span lines of business and affect software, data, network/ communication, and computing platform technologies.
Working with Business owners to capture requirements in delivering solutions in an agile environment and Support the scrum team in upholding SAFe/Agile standards and processes.
Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders in delivering business critical solutions and obtain a good understanding of product functionality and dependencies.
Developing and maintaining essential documentation: functional specifications (user stories, use cases, depending on the assignment), design documentation for building solutions in Salesforce lightning platform.
Be the conduit between business and functional requirements, collaborating with scrum team to ensure clear understanding of what is needed to meet business expectations.
Understand broader product vision and roadmap, Provide recommendations on potential future projects and communicate those to the Product Owner
Show Leadership skills in making thoughtful decisions working with different teams.
Manage relationships with key stakeholders
Working in full pace agile environment and has complete knowledge of agile ceremonies.
Leads acquisition integration projects or other key strategic projects that require significant coordination & changes to application structure.
All about You
Prioritize multiple tasks effectively and manage multiple client’s engagements at one time. Must be able to shift gears quickly and manage many client relationships at once.
Help to ensure client cases achieve their intended results. Bring forward recommendations on possible future projects to achieve even greater results and communicate that to the sales team.
Accountable for certain project deliverables and documents.
Ensure deliverables meet internal requirements as well as client expectations
Manage and maintain a collaborative working relationship with internal resources and consistently deliver high-quality services
Track and report project status to client and internal delivery and management teams
Must have experience in working Salesforce Lightning and implementing solutions using agile methodology.
Worked on Lightning migration projects is a plus.
Must have Scrum Master Skills to work in collaborated environment and work with multiple business partners and technical teams for common team objectives.
This resource is also expected to lead daily stand up meetings as well as all other agile ceremonies expected from a scrum master role.
Must also present Prototypes/Demos to business users as required.
Must possess strong configuration skills such as such as creating screens, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards , lightning UI and other configuration related activities.
Must have Salesforce Sales Cloud experience.
Must have working experience on Salesforce Mobile.
Must have Salesforce Administrator or consultant certification.
Excellent communication skills and strong analytical skills
Experience working with Content Management tools is plus (Seismic, HighSpot…etc.)
Experience working with PSA/Financial Force, Order Management, CPQ tools is a plus.
Exposure to Marketing Cloud with Pardot is a plus
Experience in managing data loads, working with templates
Experience in Salesforce reports and dashboards along with Einstein is a plus.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Requisition ID: R-130636