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MasterCard Director, Business Development in North Carolina

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Business Development

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

Mastercard Data & Services North American Business Development team is primarily responsible for:

• Working with Mastercard client account teams to effectively manage and help solve issues for client accounts

• Providing clients with custom Consulting Services, Managed Services, Information Services and Mastercard Worldwide solutions that drive sales for Data & Services and Mastercard

• Managing internal and external relationships to help drive Data & Services and Mastercard's businesses

The purpose of a Business Development Director role is to:

• Manage a major client account or cluster of client accounts

• Solve client issues by developing appropriate solutions

• Own and drive sales opportunities


Member of a business development team that is responsible for clusters of accounts or a major account, who works with Mastercard account teams and clients, and who helps ensure effective delivery of consulting engagements

• Lead sales calls and new client development across all lines of Business for a large account or an assigned set of accounts

• Deliver against sales targets for existing accounts and contribute to Mastercard deal bids

• Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify most critical aspects of the problem

• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems

• Leverage deep knowledge of all the Mastercard Data & Services capabilities and how they fit together to offer new innovative solutions

• Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation

• Create succinct, persuasive written materials tailored to the “level” of the audience

• Contribute to project delivery, quickly identifying shortcomings in projects and taking remedial action

• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)

• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs

• Leads Data & Services participation in Mastercard account team meetings as well as client meetings

• Leads data & Services participation in account planning sessions

All About You

• Undergraduate degree required

• MBA or relevant post graduate degree recommended

• Payments and specifically cards experience recommended


• Demonstrated ability to successfully manage and sell to a large client or cluster of clients

• Demonstrated ability to initiate and develop a sale

• Excellent verbal, written and presentation skills

• Excellent analytical and problem solving skills, including ability to frame the customer’s opportunity in financial terms

• Ability to think from the perspective of the customer

• Practical, yet creative and innovative

• Track record of overachievement

• High energy/passion/output

• Positive attitude and team player

• Knowledge of payment eco-system

• Demonstrated ability to oversee large, complex project execution

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-170066