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MasterCard Manager, Product Development in New York City, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Development


Digital First solutions enable our partners to provide entirely digital payment experiences for consumers, with a physical card option. By combining Mastercard products and services with qualified third-party partners, we support each step of the digital consumer journey all the way from acquisition and card usage to management, and engagement.

Payments are on the precipice of industry-wide change driven by consumer demands for immediacy and convenience, and digital first experiences are leading the way. 56% of consumers believe receiving and using digital cards instead of physical cards is a behavior that’s here to stay, and the pandemic has reinforced the need to meet consumers wherever they are. Mastercard’s Digital First Card Program, launched in 2019, continues to gain momentum as consumers seek out digitally-native, secure payments solutions.


Accelerating the launch of Digital First Solutions is a key strategic priority for Mastercard. This will be accomplished by delivering an integrated consumer value proposition supported by go-to-market tools to support our regional teams, and leveraging partnerships to drive scale and distribution of Digital First solutions.

Responsibilities will include end-to-end ownership and management of the Mastercard Digital First Card Program (including program enrollments, process optimization, and reporting); acting as a key liaison to the Segment and Fintech Solutions team responsible for evaluating and qualifying third party partner candidates to support Mastercard customers in delivering against the Digital First consumer experience and support on data analytics, and KPI/performance reporting. In addition, the role will include the capture and transfer of best practices, and drive regional and cross-functional alignment to key priorities and strategic objectives.

All About You

You will have relevant experience in the payment industry, product management, product development, with experience in the consumer and digital payments space. You have a strong interest in digital payment solutions and initiatives and may have had recent involvement. You will have strong interpersonal and collaborative skills to develop relationships and partnerships with a broad range of individuals across the organization.

Other key attributes:

• Self-starter and motivated to work independently and as an effective team member

• Strong work ethic and efficient project management capabilities with the ability to act with urgency and flexibility to drive results, especially in an ambiguous environment

• Ability to operate effectively in a matrix environment including briefing and influencing management, to achieve goals

• Motivated, entrepreneurial, and a creative thinker to solve business challenges that arise

• Knowledge of the Mastercard product and services suite and those in the wider industry, with a particular focus on new and emergent technologies that may advance the digital first consumer experience

• Strong written and verbal communications skills, including PowerPoint, experience developing executive level presentations, and strong Excel aptitude

Required Skills:

• Bachelors degree required

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-162214