MasterCard Manager, Digital Merchant Identification in New York City, New York

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Digital Merchant Identification


The role is part of the global product management team, responsible for setting product strategy, roadmap, and priorities across Mastercard's digital payment products.

You will join the merchant team specifically responsible for the digital strategy for merchants, with a focus on creating and executing the global tokenization strategy to secure every card stored at every e-commerce merchant everywhere.

Have you brought a product to market on a global scale?

Can you apply complex technical concepts to real-world problems and deliver simple solutions with real business value?

Are you comfortable dealing with ambiguity in a fast-paced environment, able to set goals for yourself and others to drive initiatives forward and deliver tangible results?


Manage the merchant identification strategy, conduct market research, competitive analysis, engaging internal and external customers, gaining stakeholder buy-in, and ultimately launching new product initiatives to provide enhanced merchant identification data to Mastercard issuers, enforce enhanced token domain restriction controls, and oversee the merchant onboarding process to integrate the merchant identification strategy.

Create visual, engaging, and easy-to-use product collateral including product specifications, training materials, implementation guides, presentation slides, sales and marketing brochures.

Be the product champion for your initiatives and for Mastercard digital products, acting as subject matter expert representing the global product team to train internal teams, and externally represent Mastercard at customer meetings, industry trade shows and events.

Collaborate with internal and external customers including merchants, issuers, digital partners, acquirers, mobile network operators, mobile device manufacturers to develop and launch products and services.

All About You

Strong technical competency in payment networks, technology, web services, architecture and APIs, able to understand complex technical concepts, business needs, competitive offering and industry trends and apply them to real-world problems to deliver solutions.

Proven record of writing concise and accurate documentation with thorough attention to detail.

Excellent verbal communication, comfortable presenting, influencing and negotiating at senior management level, able to shift gears for audiences from different business disciplines of varying technical ability.

Strong product management experience with excellent business acumen, strategic thinking, people management and relationship building skills.

Strong work ethic and highly organized, holding self and others to high standards, able to work autonomously and as part of a team, fostering a positive team culture in line with Mastercard values of trust, partnership, agility and initiative.

Strong leadership skills with experience in directly and indirectly managing teams across a global organizational structure.

Agile mindset to product management, project management and software development with experience in agile methodologies.

Knowledge and experience in mobile, software architecture, EMV, contactless, magnetic stripe, PCI-DSS, Global Platform, transaction authorization and clearing processing advantageous.

Engineering, Computer Science degree or equivalent advantageous.

Gets the job done.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹
Requisition ID: R-64537