MasterCard Lead Program Manager in New York City, New York
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Lead Program Manager
Lead Program Manager, Technology Strategy and Transformation
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Are you a program manager who wants to work for a company that offers above and beyond benefits, including paid parental leave, flexible work hours, charitable gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your professional learning and development?
At Mastercard, our industry expertise is enhanced by our commitment to being a force of good in the world. We do well by doing good. Our core values of trust, partnership, agility, and thoughtful risk-taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company a place where the best people choose to be. Come join us!
Technology Strategy and Transformation (TST) is responsible for connecting the dots across the enterprise. Within TST, the Mastercard Programs team empowers 20,000+ resources around the globe to achieve their goals. We are leading the way by bringing together people, products, processes and technology. We do this by enabling high-performing teams and operating a holistic set of human services focusing on:
· Full adoption and systematic integrity of best-in-class tooling, data- driven reporting, and innovation
· Best practices and enablers to create focus and transparency to maximize customer/end user experiences
· Reducing dependencies and promoting creativity at scale
Mastercard Programs is reshaping the future at Mastercard, and we are looking for passionate Program Managers like you to help us deliver on our commitments.
We are looking for an experienced program management professional to join our team and help us build towards the future. Our Program Managers conceptualize, rationalize, and drive multiple simultaneous projects. You own the milestones of your projects, defining your path to success. It is your plan the team will follow to deliver value. In this role, you will use your ability to influence, communicate effectively, and nurture relationships with your team and stakeholders. As our team is driving change, it’s up to us to dive into the organizational capabilities and the company-wide assets that can be leveraged and provide value at scale.
All About You
• Demonstrates ability to operate with independence and autonomy
• Demonstrates experience breaking down problems, organizing work, planning
• Accountable for delivering several medium to large-sized projects from inception to closure
• Excellent problem solver that takes ownership of dependencies, risks, and issues to drive them to resolution
• Has proven ability to deliver in an ambiguous and complex environment with a keen eye for what delivers the most value
• Takes charge, is goal-oriented, organized, and able to meet deadlines consistently
• Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Experience in building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Requisition ID: R-157377