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MasterCard Director, Software Engineering in New York City, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Software Engineering

Job Overview:

The position is part of the Network Solutions program team. It will lead strategy, engineering and operations end-to-end for identified services under the program. Position will partner closely with the P&E Product Development team to understand and influence tech strategy and ensure the best possible solutions to meet program objectives. These objectives are centered around enabling our customers to deliver benefits to and drive engagement as we build and bring to life new products and services on the fastest global payment network.

The position is also responsible for ensuring adherence to Mastercard technology and security standards, specifications, processes, and best practices.


  • Establish a North Star metric, in partnership with the P&E Product Development team, to guide strategy and prioritization of engineering efforts.

  • Partner with Domain Owners and P&E Payment Networks team to identify innovative solutions and drive strategic decisions.

  • Define the initial scope/requirements of platform efforts, architect high-quality solutions, provide estimates for solutions, and manage the scope and delivery against commercial milestones during the life-cycle of platform efforts.

  • Actively seek for opportunities for Innovation and creative problem solving.

  • Lead implementation of processes and supporting tools per the evolving needs of the organization.

  • Identify process gaps

  • Ensure the program team is adequately staffed; trained and managed. Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results; as necessary, managing each effort within approved manpower and budget guidelines.

  • Establish & monitor objectives for the staff members to align with business unit strategies and objectives.

  • Communicate clearly, simply, and concisely to various levels and across functions to ensure shared understanding.

  • Support strategic planning; financial planning; administration and management

All About You

  • Proven experience leading all aspects of technology solutions delivery, from definition through operations/run.

  • Must have People Management experience 2-3 years and should have leadership qualities

  • 8+ years of experience in product/framework/tools development, upgrades, and production support for defects, vulnerability fixes, compliance & migrations

  • 5+ years of experience with multiple diverse (cross functional) teams, working ability with strong matrix organization, experience conducting formal performance reviews

  • Advanced knowledge of Project Management, Strategic Planning, and Agile/Scrum Methodology

  • Understanding of and advanced experience with Software Engineering Concepts and Methodologies.

  • Ability to deal with pressure situation without compromising the processes

  • Ability and knowledge to assist in policy development


Bachelor’s Degree in related functional area or equivalent work experience with exposure to management theories and concepts.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NYC Salary Range: €75,000 - €120,000

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-183430