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MasterCard Director, Product Management - Technical in New York City, New York

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Product Management - Technical

Overview

• Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program

• Proactively manages the end-to-end delivery of engineering work though the engineering team and all dependent organizations

• Reports on progress, ensuring dependencies are covered

• Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery

Responsibilities

• Manage the lifecycle for a complex cross functional body of work that has a long term positive impact on the company

• Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution

• Influence dependent organization's roadmaps by contributing to their planning documents and goal setting exercises

• Work across scrum teams and across organizations to deliver on a single product, a key technology area or more broadly, managing larger initiatives that span organizations and geographies in support of a larger cross-cutting business goal

• Drive mindful discussion with business and technical stakeholders that lead to timely decisions

• Collaborate with customers and technology teams to determine what projects move forward in what priority order

• Make smart trade-off decisions balancing efforts, delivery timelines, features, and technical constraints

• Identify and remove blockers and always find the path forward in challenging situations

• Create plans that have a clear path to delivery

• Help your teams organize for delivery while maintaining resources for the greater good of the organization

• Excellent communicator and are comfortable communicating to all levels of the organization both in writing and in person

• Articulate progress against goals, scorecard metrics, and committed roadmaps

• Active participant in the community sharing your Mastercard program management knowledge within your organization and more broadly presenting at both internal and external events

• Work across organizations for ways to align teams, technologies (i.e. the infrastructure used to build/deploy/operate services), and organizations to simple coherent approaches that optimize organizational structures and operating mechanisms

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-131946

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