MasterCard Director, Digital Payments Product Specialist - North America in New York City, New York
Who is Mastercard?
We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Director, Digital Payments Product Specialist - North America
The Director, Product Specialist will play a critical role within Mastercards Digital Payments & Labs (DP&L) team. This individual will be a one stop shop for account teams in term of digital products and solutions, providing thought leadership, technical product knowledge, value proposition definition, customer engagement and overall digital support for a set of prioritized accounts. S/he will be responsible on educating, promoting and driving Mastercards DP&L product suite including Masterpass, Mastercard Digital Enablement Service (MDES), Send and Labs within the U.S. Region.
Be the owner of all things digital for a set of prioritized accounts, especially in the prepaid, co brand and commercial issuers segment for the U.S region
Drive core business through digital product and solutions while advancing Mastercards digital agenda and priorities for the regional accounts
Identify customers digital needs and drive digital discussions focusing on thought leadership, market trends and Mastercard product offerings which will address these needs while driving value for both MasterCard and our customers
Creates and owns DP&L roadmap for prioritized accounts
Continuous best practice and lessons learned sharing between accounts
Highlight product developments and innovations to account teams acting as voice of the Digital Payments and Labs (DP&L) Team
Represent voice of customer by communicating market and regions feedback and opportunities to DP&L team with the goal of improving existing solutions and developing new solutions
Coordinate seamless transition to Product Delivery team for program implementations
Active participation in the annual partner planning and product prioritization process
All About You
Strong passion for and knowledge/expertise of technology, innovation, payments, e/m commerce
Significant experience in business development, account and product management
Experience in digital payments and management consultancy preferred
Excellent communication and interaction skills - ability to develop strategic points of view and lead customer-facing conversations across different levels of the organization
Strong ability to act as a team player and create trust relationships across the organization
Self-motivated with a proven track record of delivering success while operating in a team and/or cross functional environment
Strong business acumen, with the ability to identify, capture and deliver business results
Forward thinking, with ability to develop creative approaches to solve business situations
Domestic overnight travel required (30%)
Location: New York City or San Francisco
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Requisition ID: R-68766