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MasterCard Product Manager - Technical II in Navi Mumbai, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Product Manager - Technical II

MasterCard Technical Product Manager

Location: Navi Mumbai, Mumbai.

Reporting Manager: Anil K Iyer

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Product Manager - Technical

• Providing Innovative, Secure, and Reliable Switching Solutions is the lifeblood of Mastercard Core Products, we are currently seeking a passionate, collaborative, and experienced Product Manager -Technical to join the Open Banking team.

• Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels?

• Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems?

• Are you a leader who inspires the team to think “out of the box” and effectively communicates across all levels of the organization?

• If this describes you, Mastercard wants to talk to you about joining our squad.

About The Role

• Provide technical analysis of product hardware/software to ensure that business and functional requirements can be met

• Provide technical support to Business Owners during implementation of new products/services

• Provide subject matter expertise for support escalations

• Prioritize and identify cross application/system enhancements

• Determine development impacts. Work with developers and users to ensure accuracy of enhancements

• Lead review sessions of technical requirements

• Manage defect resolution process

About You

• Advanced skills in analysis and requirement definition

• Advanced knowledge/experience with Software development lifecycle

• Strong knowledge of agile development practices (especially Scrum and / or Kanban), methodologies and tools (e.g., Jira, Rally).

• Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills

• High degree of initiative, self-motivation, and willingness to take on challenging opportunities

Skills That Are a Plus

• 3+ years of proven success leading highly technical (artificial intelligence, machine learning, or computer vision) products

• Extensive hands-on experience with developing technical roadmaps, story outlines, writing user stories, grooming product backlogs, and coordinating/prioritizing conflicting requirements in a fast paced, ever changing environment.

• Software Development experience: Microservices architecture, REST APIs, JavaScript, Node, Java, etc.

• First-hand experience developing against APIs and being an end-user of Developer-focused solutions.

• Strong technical orientation - Familiarity with coding - you don’t need to be a CS major, but you should have a strong quantitative and technical background and be able to navigate your way through the more complex technical requirements.

• Excellent communication skills with engineers, designers as well as leadership, both technical and non-technical.

• Excellent ability to distill user needs into actionable requirements.

• Provide technical expertise and recommendations to address specific business needs.

• Identify and escalate (when needed) risks and issues. Work with the development teams to develop mitigation strategies, communicate the impacts to leadership.

• Understand that security is a foundational piece of development that requires constant attention.

• Experienced in event driven systems (Apache Kafka, NATS, RabbitMQ etc.)

Education: Bachelor’s degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-158189

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