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MasterCard Regulatory Compliance Manager in Mumbai, India

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Regulatory Compliance Manager


Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mastercard has been rapidly expanding its wide range of payment solutions by increasing worldwide connectivity in the account-to-account space, enhancing compliance capabilities and offering more robust foreign exchange tools.

Mastercard is seeking an experienced regulatory compliance professional to join our Global Regulatory team to support the regulatory compliance program for our cross-border account-to-account business. This position will report to the Director, Regulatory Compliance based in Europe.

The ideal candidate is a compliance champion with experience in supporting compliance management programs and a background in payments and financial technology compliance in India.


The Manager, Regulatory Compliance will assist with executing the regulatory compliance strategy for our global account-to-account cross-border activity to ensure compliance with payment services regulations primarily in India, and other markets in Asia-Pacific.

In this role you will:

• Provide subject matter expertise with respect to operational requirements, policies, and procedures to comply with applicable regulatory obligations

• Conduct compliance monitoring and testing with respect to applicable payment services regulation

• Support ongoing supervision including regulatory examinations and ensuring the business meets all regulatory reporting obligations

• Serve as a point of contact for regulatory queries related to activities in India and other markets

• Monitor and track regulatory and supervisory developments and coordinate with internal partners to address new requirements

• Maintain strong industry knowledge of India regulations, changes, trends and impacts to the business.

All About You

• Experienced in developing and managing regulatory compliance programs for large bank or non-bank financial institution

• Knowledge of cross-border payments, as well as payment services regulations and license requirements in India is required.

• Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization

• Experience with engaging with and preparing material for regulators

• Detail oriented, organized, self-starter/motivated to work independently and as an effective team member

• Exceptional analytical and problem-solving skills

• Must demonstrate a proactive, time sensitive, results driven approach in carrying out all duties, obligations and responsibilities

• Undergraduate or master’s degree

• Ability to communicate complex ideas effectively – both verbally and in writing – in English and the local office language(s)

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-143929