MasterCard Senior HR Business Partner in London, United Kingdom

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior HR Business Partner

To support the various business management teams to achieve their business goals, through the implementation and adjustment of corporate/regional HR strategies, initiatives, guidelines, processes and systems across all HR areas, including: organization design and development, resourcing, talent acquisition, cultural change, talent management development and succession planning, compensation and employee relations.

Act as strategic partner, change agent and business partner with senior management teams to assess the HR impacts and implications, based on market business plans, on a short and long term basis, in order to continue the journey towards building the organization into a high performing and €˜most admired€™ Company.

The Senior HR Business Partner is part of the European HR organization and supports particular business functions in the UK and Ireland. This role manages multiple stakeholder relationships globally and regionally across the HR organisation.

Have you got the passion and enthusiasm to make a difference?

Are you motivated to be a part of driving a world beyond cash?

Have you got a strong HR background?


Partner with Senior Management and people managers to ensure alignment and implementation of business and HR strategies, policies and programmes, and create and deliver cost effective HR solutions for complex business issues

Partner with Senior Management and People Managers to provide direction and delivery related to organisational design, talent acquisition, succession management, talent management and development, employee relations matters, resource planning, compensation and benefits, and performance management

Build and develop leadership capabilities to improve leadership, succession and people management effectiveness through coaching, identifying programmes and facilitating team sessions to raise the bar on performance

Act as an €˜Agent of Change€™ and drive culture change in order to meet longer term business goals, strategies and revenue targets. Drive transformational change programmes, leadership development, behavioural change and process change

Manage employee relationships on a proactive basis, with a business oriented approach, and employee relations matters, consistent with local market practices and legislation

In partnership with the Vice President HR and the business, manage and monitor headcount budgets. Make cost effective business/headcount related decisions including compensation, benefits and hiring decisions, in line with the market headcount budget.

Implement and monitor MasterCard Performance Management processes, to develop a performance driven culture. Facilitating the identification and management of High Potential individuals and identifying training, education and development needs and providing appropriate solutions, tailored to meet the needs of individual businesses

All About You

Minimum Requirements:

Solid experience in a commercial context, covering a variety of functions such as staffing, talent development and management, employee relations, organizational development, change management and compensation.

Member of the Chartered Institute of Personnel and Development (ideal but not essential)

Degree-level, or equivalent, education

Overall Competencies:

Demonstrates strategic agility, sets priorities in line with business requirements

Openly promotes leadership and cooperation across the organization; actively works to remove barriers to collaboration; works effectively across international boundaries and through a matrix environment

Works well within a team environment and inspires a high level of accountability, drive and motivation

Possesses strong influencing skills and demonstrates exceptional issue management skills; uses a variety of techniques and methods to reach win/win solutions

Strong communication and negotiation skills

Decisive and leads by example; demonstrates courage and serves as a role model for the MasterCard Values

Drives for results; encourages decisions, processes and outcomes of the highest quality

Acts as an agent of change

Partner focused results and solution orientation, with the ability to drive and manage change and work through adversity and ambiguity

Functional Competencies:

Identify and be aware of potential Talent at all levels in the organization, while respecting the qualitative standards set by line management and / or corporate procedures

Provide a solid assessment on current and future employee potential; complete comprehensive talent reviews and succession plans

Identify the short and mid-term needs in terms of organizational development

Proactively support the management of change

Assess job levels and link them alongside the company job evaluation system, while using the corporate identified assessment techniques

Identify the development needs of employees and management, followed by documented action plans

Coach individuals in relation to their personal development and career progression

Coach management in taking disciplinary action up to and including the level of termination

Facilitator in people management issues

Develop and implement HR related processes / procedures in different HR functional areas

Understand the evaluation of reward and incentive positioning of all levels in the organization

Participate in salary surveys and assess competitiveness of remuneration packages, both from an internal equity point of view as well as external market positioning

Negotiate contractual terms and conditions in line with local legislation, market practices and cultural differences

Core project management skills and the tracking mechanism for €˜getting things done€™

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹
Requisition ID: R-63267