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Job Information

MasterCard Sales Support Analyst in London, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Sales Support Analyst

In the UK&I, our Merchant team partners work merchants across many industries and aid their growth & to improve their profitability.

• Through our Cyber & Intelligence product set we deliver innovative solutions to help businesses better protect themselves & drive operational effectiveness

• Through our Data & Services product set we enable business to make more informed, data led decisions, and to have deeper relationships with their customers which are richer & more valuable

• Through our New Payments Platforms & Core product solutions we deliver fast, safe & secure payments solutions which deliver a better consumer experience & streamlined processes.

Sales engagements with merchants are a team effort. Bespoke interaction with the largest businesses in the country requires an array of skills such as analytics, desk research, content preparation, product knowledge, presentation, influencing & negotiation. Beyond this, a layered approach is required for tier 2 or tier 3 type prospects, and here you may be required to play a more individual role rather than being part of a team – tailoring the interaction to the size & type of audience is important.

As such, we are seeking an individual to be part of the team playing a role in the shared goal, also to be an individual contributor for a certain audience, or to help deliver content to assist third party sales channels to drive adoption of Mastercard products & services.

This role is key to achieving our mission of driving additional revenue directly from the merchant sector and offers the scope to take ownership of a segment within a sector. Supporting your immediate group & colleagues across the Merchant team will be important, as will consistently reinforcing the MC value story to merchants.

To achieve this, you’ll need to manage key stakeholders across Mastercard & ensure consistent access to all sales resources, you will use content of all formats to deliver compelling pitches individually & as part of a team. You’ll interact with key SMEs, and expert sales teams to align on strategies & shared goals and share that knowledge within our team.

Main activities

• Individual merchant sales interaction

• Supporting team on engagements with large merchants

• Supporting team to enable third party’s to engage with merchants on MC products & services

• Manage the end-to-end sales process as appropriate

• Create, prepare & deliver sales materials & manage follow up activities as required

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-177066