Mastercard Jobs

Job Information

MasterCard Manager, Excellence - Strategy, Excellence & Operations ("IMK Co-Presidents" Office) in London, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Excellence - Strategy, Excellence & Operations ("IMK Co-Presidents" Office)

MASTERCARD: For 45 years, MasterCard has been a driving force at the heart of commerce, making the global economy safer, more efficient, more inclusive, and more transparent for all.

We’re all about delivering value to consumers and our partners—merchants, banks, telecommunications companies, small and mid-size businesses, governments, and every entity in between.

Our vision is a world beyond cash. Our mission is every day, everywhere, we use our technology and expertise to make payments safe, simple, and smart.

Manager, Excellence will work with the Excellence function in the SEO Team to drive enterprise wide transformational change across the IMK business. As part of the Excellence team the analyst will have opportunity to lead and support across key initiatives

Ongoing management on the health of IMK including proactive and reactive transformational projects

Leadership meeting prep including quarterly operating reviews (QoR) with CEO

Enterprise-wide projects that touch in year priorities, i.e. Evolution, New Flows etc.

The Manager position comes with exposure to IMK strategic and transformational priorities, access to senior leaders and a wide range of cross regional and cross functional stakeholders – i.e. finance, P&C, CD etc.

The role provides and opportunity to develop communication, leadership and project management skills


Support key strategic priorities, in addition to IMK Core Objectives for IMK and the tracking and management of their transformation plans

Lead and support key transformation projects and initiatives identified by IMK Co-Presidents or projects that cross multiple regions

Work closely with the Operations and Strategy function to monitor and manage ongoing tracking requirements

Support all aspects of projects including the project management, governance and oversight (i.e. scope, risks, forecasts, timelines)

Synthesize clear takeaways from key information into clear takeaways and recommendations

Partner with cross functional stakeholders to achieve IMK goals

Lead and support QoR, LT, and planning meetings including gathering data updates, tracking, and developing executive presentations


Bachelor’s degree from a top-tier university with consistent outstanding academic record; Advanced degree or MBA is preferred   

Business management or consulting experience in a reputed company 

Proven record of high performance and substantial achievements in your past positions 

Ideally need expertise in financial services and payments 

Solid functional knowledge, including but not limited to strategy, business development and project management 

Exceptional analytical and quantitative problem solving skills 

Demonstrated leadership ability in a team environment 

Initiative taker, eager to break new ground, create opportunities for others

Ability to work effectively with people at all levels in an organization 

Skills to communicate complex ideas effectively 

Fluency in English is a must 

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-178216