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Job Information

MasterCard Lead Security Operations Centre Analyst in London, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Security Operations Centre Analyst

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview/Role

The Lead Analyst will manage a team of cyber security operations analysts for Vocalink. This will comprise the creation, operation and continuous improvement of Security Logging, Monitoring and Alerting capabilities. Using specialist tools and techniques, the role is a critical component of an effective cyber risk management capability.

The role will work closely with the Mastercard Global SOC building and maturing effective security logging, monitoring and alerting capabilities, the Lead Security Monitoring and Response Analyst will also be take part in cyber incident response activity and contribute to cyber intelligence briefing updates.

The role will support identify, contain and respond to developing and material cyber threats to infrastructure and services provided by the business. As well as demonstrate, through testing and documented outcomes to maintain effective cyber resilience capabilities.

Responsibilities

• Lead a security logging, monitoring and alerting team;

• Partner with Mastercard Global SOC to build complementary services that leverage the scale and capabilities of Mastercard while delivering a line-of-business function;

• Perform regular testing of SOC capabilities to provide assurance that supporting policies, processes and procedures will be effective in the event of a security incident;

• Support third-parties to ensure that their service delivery capabilities meet the requirements of the SOC function;

• Run regular security incident process tests;

• Run regular security alerting process tests;

• Provide timely, accurate and actionable updates to support security leadership and stakeholder communications;

• Provide direction and supervision for team members;

• Ensure the effective operation and development of appropriate tooling is maintained.

Key Experience

• Previous experience of logging, monitoring and alerting team leadership in a Security Operations Centre within a Regulated Financial Services business.

• Experience maintaining and motivating teams; coaching members through career milestones and progression

• Experience presenting complex data visualisation presentations that demonstrate the effectiveness of security enforcing technologies;

• Conducting goal setting and performance appraisal processes, identifying and coaching talent within own team

• Knowledge of global security and reporting standards such as NIST, IOSCO, ISO and MITRE

Role Specific Experience

• Delivery mind-set supported by ability to execute in a complex technical environment

• Experience collaborating cross-functionally to identify and implement best practice security, logging and monitoring processes

• Experience motivating a team; coaching members through career milestones and progression

• Experience delivering presentations and engaging with senior leadership

Broadening Experience

• Demonstrated success building relationships and delivering results

• Experience identifying capability gaps and successfully bring remedies to bear

• Working to coach and build skills within team

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-119947

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