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MasterCard Director, Strategy & Transformation – Strategy, Excellence and Business Ops Team (IMK Co-Presidents’ Office) in London, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Strategy & Transformation – Strategy, Excellence and Business Ops Team (IMK Co-Presidents’ Office)

Director, Strategy & Transformation will work with teams in the SEO and across BUs / regions within IMK to identify, and will often implement, potential solutions for a specific MA opportunity or challenge. Together with the project teams, this individual will work on key strategic priorities within the IMK region with real strategic impact

Over the course of each project, the individual is expected to gather and analyze information, formulate, and test hypotheses, and develop and communicate recommendations. The Director will also present results to IMK management and implement recommendations in collaboration with relevant team members.

Reporting to: SVP, Strategy, Excellence and Operations Team (first 9 months), then Director, Strategy SEO

Key responsibilities:

• Contribute to the development of IMK’s execution framework against global strategy

• Leading the identification of key strategic priorities for IMK

• Develop a project roadmap to meet strategic targets and financial promises of the IMK teams

• Lead key projects every quarter with participation from subject matter experts within IMK e.g. B2B strategy and with regional teams, as required

• Act as a consultant to the organization guiding and driving key pan-IMK strategic projects

• Management of a team of 2

• Structure ambiguous problems and take action to solve them

• Synthesize clear takeaways from complex information into clear takeaways and recommendations using both qualitative and quantitative methods

• Work effectively with diverse teams to come up with the best solution and move people and IMK functions / regions to act

• Establish trust-based relationships with internal clients to better serve their organizations

• Communicate effectively with all audiences, including senior leaders, in a structured manner

• Develop your leadership style, leveraging your own passions, strengths, and personal values

Key skills required:

• Bachelor’s degree from a top-tier university with consistent outstanding academic record; Advanced degree or MBA is preferred

• Experience of business management or consulting experience in a reputed company

• Proven record of high performance and substantial achievements in your past positions

• Ideally need expertise in financial services and payments

• Solid functional knowledge, including but not limited to strategy, business development and project management

• Exceptional analytical and quantitative problem-solving skills

• Demonstrated leadership ability in a team environment

• Initiative taker, eager to break new ground, create opportunities for others

• Willingness to take personal risks - as seen through leadership roles - in work environment and extracurricular activities

• Ability to work effectively with people at all levels in an organization

• Skills to communicate complex ideas effectively

• Fluency in English is a must

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-172320