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Job Information

MasterCard Director, Regulatory Compliance in London, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Regulatory Compliance

Director, Regulatory Compliance

Job Description Summary


Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Mastercard has been rapidly expanding its wide range of payment solutions by increasing worldwide connectivity in the account-to-account space, enhancing compliance capabilities and offering more robust foreign exchange tools.

Mastercard is seeking an experienced regulatory compliance professional to join our Global Regulatory team to lead the regulatory compliance program for our cross-border account-to-account business.

This position is integral to a Mastercard strategic initiative and will report to the Senior Managing Counsel, Regulatory Affairs. The ideal candidate is a compliance champion and proven leader with deep experience in building and supporting compliance management programs and a background in payments and financial technology.


The Director, Regulatory Compliance will lead a team charged with executing the regulatory compliance strategy for our account-to-account cross-border activity to ensure compliance with money transmission and other payment services regulations.

The role will be responsible for developing and implementing enhancements to the global regulatory compliance program, and will require strong leadership, collaboration and execution to ensure regulatory compliance across the business.

Key activities include:

• Lead the development and execution of global regulatory strategy for cross-border account-to-account business

• Manage global team of regulatory compliance professionals to meet local regulatory compliance requirements

• Be the point of contact for internal and external regulatory queries related to European activities

• Oversee quality assurance and testing process for regulatory compliance functions

• Design and implement parameters for key risk indicators for escalation to senior management

• Partner closely with AML Compliance, Finance, and other business units to meet regulatory compliance obligations

• Manage ongoing supervision and examinations

• Enhance and maintain regulatory compliance risk assessments

• Maintain strong industry knowledge of regulations, changes, trends and impacts to the business

All About You

• Proven experience developing and managing regulatory compliance programs for large bank or non-bank financial institution

• Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization

• Knowledge of EU payment services regulations and license requirements is preferred

• Self-starter / motivated to work independently and as an effective team member

• Experience managing regulatory supervision is a must

• Proven success in navigating a multi-national organization and operating effectively within a diverse multicultural organization

• Excellent written and verbal communication skills a must

  • LI-KV1

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-122076