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MasterCard Director , Market Product Management , Cyber and Intelligence Solutions Europe in London, United Kingdom

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless at ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director , Market Product Management , Cyber and Intelligence Solutions Europe

The Enterprise Security Solutions (ESS) team is responsible for MasterCard’s safety and security related product development efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The products are primarily focused at authentication, fraud prevention, risk mitigation and dispute resolution across all payment channels as well as all stakeholders; issuers, acquirers, merchants, processors and consumers.


The Business Leader. Market Product Management, will have responsibility for deployment and integration of fraud risk management solutions into the European regional initiatives. The Business Leader will work closely with regional ESS SBL as well as the regional management and account teams to determine market needs and define product solutions. He/she will leverage opportunities to utilize MasterCard risk solutions and strategies to differentiate the MasterCard offering and support local market processing and brand initiatives.

The position will report to the SBL Market Product Management, Enterprise Security Solutions and focus on the suite of ESS security products and the ongoing management and enhancements of key products within each segment, and the marketing and distribution of products.

• Can you develop and articulate, to internal and external audiences including our issuer, merchant and acquirer partners, thought leadership on current fraud trends in customer needs, best practices, implications for product rollouts, and future product opportunities?

• Do you have a proven track record of executing strategy successfully against measurable objectives?

• Can you work in in a diverse cross functional environment with limited support?


• Assist the ESS SBL in the region to create and implement the regional strategies, including deep analysis of all market drivers and development of a fully syndicated set of achievable recommendations for next 3-5 years.

• Working closely with regional teams to identify and execute product enhancements and new product constructs to drive additional revenue opportunities. These efforts include ideation, concept validation, business case development, creation of associated pricing and other market readiness activities

• Demonstrate thought-leadership, product/technology development expertise and strong project management skills in the integration of technology into new product and service solutions.

• Foster and maintain a close partnership with region sales teams to drive the commercialization of new benefits and services for issuers, acquirers and merchants to create the integrated marketing and sales approach.

• Understand the required product functionality and features, and commercialization of products in consultation with internal stakeholders (i.e., product sales, customer delivery, relationship managers, O&T, Legal, Franchise, etc.) external customers and third parties.

• Build relationships with other MasterCard product teams, MasterCard Advisors, regional sales teams, account leads and key customers to garner feedback and drive ongoing development and associated revenue opportunities of fraud processing products.

• Manage performance of MasterCard’s Risk solutions, and identify “Leading with Services” (LWS) opportunities with issuers, acquirers and merchants, delivered through the ESS team or MasterCard Advisors.

• Understand the required product functionality and features, and commercialization of products in consultation with internal stakeholders (i.e., product sales, customer delivery, relationship managers, O&T, Legal, Franchise, etc.) external customers and third parties.

• Ensure accurate and timely budget tracking and forecasting.

• Monitor and evaluate product performance; ability to locate and use relevant data to support performance measurement, tracking, and product insights. Assist with the implementation of a new product management excellence (PME) discipline from corporate GP&S group into team.

All About You

• This position requires a highly collaborative individual who will need to manage relationships across multiple functional areas, regions and executives.

• Cross-functional team leadership experience managing multiple, complex projects concurrently and delivering timely results under tight timelines

• Knowledge of processing industry, fraud and authentication products and the broader ecosystem understanding of competitive landscape and industry trends a plus

• Excellent analytical and problem solving skills with an ability to identify key issues, structure analysis and synthesize large amounts of data, and provide recommendations effectively

• Strong interpersonal and leadership skills to influence and build credibility; team oriented, collaborative, diplomatic, and flexible

• Personal presence and ability to clearly communicate compelling messages to senior management and business partners

• Technology savvy; close collaboration with Operations and Technology and future processing businesses

• Ability to embrace complexity, but deliver/articulate simplicity

• Advanced degree helpful.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-86330