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MasterCard Director, Cyber & Intelligence Segment Lead in Kansas

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Cyber & Intelligence Segment Lead

Overview

Mastercard Cyber & Intelligence Solutions, Global Segment Leads (GSLs) isolate and address existing and emerging digital, financial, cyber and systemic risks, challenges, and development roadmaps for their assigned industry vertical(s). As part of a team rooted in transformational change, GSLs immerse themselves in their respective segment(s), developing and leveraging both internal and external relationships to uncover respective trends, quantify regional or global market opportunities, and match current Mastercard solutions, partner solutions, and/or industry innovations, both regionally and globally.

GSLs will engage with market leaders and clients, providing the critical voice of the market/customer required to develop, prove, and integrate scalable solutions to help our clients tackle evolving risk vectors, as an enabler to future growth and mutual success.

Responsibilities

Practice Building:

  • Provide in-depth segment knowledge through thought leadership, insights, trends, and challenges. Emerge as the segment go-to person and trusted advisor for C&I executives and go-to-market personnel.

  • Aggregate findings across segment clients and channel partners to regularly inform stakeholders on segment evolution

  • Continuously review market landscape, identifying commercial opportunities across clients and partners that positions Mastercard as a global market leader.

  • Invest in professional development opportunities and industry forums

  • Anticipate needs of stakeholders, develop and discuss potential solutions, even before the stakeholder realizes trends.

Customer Focus:

  • Build trust with teams and stakeholders (account teams, regional leads, product leads, and clients) to establish and maintain business relationships through conversations, in-person customer engagements, and industry forums. Foster open and honest conversation.

  • Penetrate current and new segment partnerships, building relationships, creating opportunities, and driving executive engagement

  • Identify and drive use cases to expand and diversify revenue concentration

  • Build and maintain best practices and knowledge base of competition.

  • Leverage in-depth knowledge of customer’s business and industry segment.

  • Reinforce customer-centric culture to drive transformation

Strategy:

  • Develop an innovative framework for advancing C&I solutions to global and regional clients and prospects, for assigned segment, focusing on the payments and cyber landscape and resulting economics.

  • Develop and execute practice plan to achieve success metrics, supporting growth targets, while driving cultural change.

  • Promotes Mastercard C&I strategy, goals, and mission to internal and external audiences, and aligning segment strategy with both the clients and internal organization objectives (i.e. Account Team, Global Product, Marketing, Event Management)

Delivery Excellence:

  • Deliver or participate in QBRs, seeking continuous improvement plans to advance relationships, revenue, and justify investments.

  • Create a problem-solving climate across teams through cross-regional collaboration and partnerships to ensure sustained partnerships.

  • Navigate the complexities of global teams and engagements.

Background in consulting and/or domain experience in identity, fraud or cyber preferred.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NYC Salary Range: £73,000 - £124,000

Westchester County Salary Range: £73,000 - £124,000

Remote New York Salary Range: £73,000 - £124,000

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-163417

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