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Job Information

MasterCard Manager, Product Management - Consumer in Johannesburg, South Africa

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Management - Consumer

Company Description

Our vision is a world beyond cash, and we plan to make this happen every day, everywhere, by using our technology and expertise to make payments safe, simple and smart. We have a unified, global strategy to advance our products and solutions in the digital age, underpinned by our services, technology, data, our global brand and of course our people. Our open business model, solid strategy, and execution capabilities drove this exceptional performance. We remain focused on growing our core business, diversifying our customer base and building new businesses and services, enabling people around the world to use electronic payments in a simple, safe and efficient way. We are also investing for positive social impact, using our assets in an intelligent way to advance financial inclusion over the long term and develop a healthy middle class across the globe by enabling more small businesses and consumers. We do all this through our B2B model with financial partners.

Job Description:

The consumer segment is a very large and exciting segment that embraces Credit, Debit and Prepaid verticals. We are on an exciting journey to expand our ability to provide the right value propositions and define product line strategies that really address the needs of the consumers.

This is an exciting and fast-paced role in market product management for the consumer product lines that would be well suited for those who enjoy being hands-on with strategy, has strong execution and delivering results. The role will focus on executing a strategy for consumer segments, building out new products and scaling existing solutions in the market.

Product management at Mastercard is a truly engaging function where we deploy our Product Management Excellence Framework applying design thinking methodology to delivering a consistent approach to innovation to differentiate MasterCard from its competition.

Role Purpose:

The successful candidate will be required to develop and manage products for the MasterCard Consumer segments categorized into the areas like Credit, Debit and Prepaid. You will be required to interface with Mastercard customers, internal sales and market development stakeholders, services and digital teams and divisional and regional product leads.

This role will be tasked to help achieve the Southern Africa Consumer Products P&L objectives in support of the regional initiatives that support MasterCard Middle East and Africa’s business and revenue goals.

Key Responsibilities:

• Core consumer areas – Credit, Debit and prepaid

• Works with internal MasterCard teams to analyze internal and external stakeholder needs and issues

• Tracks progress and reports on project plans for creation and implementation of new product features and enhancements

• Supports development of internal knowledge documents such as case studies and industry best practices

• Supports development of sales strategy and objectives, and provides training, material development, and product expertise for sales and RFP support

• Supports the development of business cases and requirements for product enhancements


• Experience reviewing data reports and developing preliminary product adjustment recommendations

• Helped develop and manage a product or project budget/P&Ls (e.g., compiled estimates of cost drivers, developed bottom line numbers)

• Demonstrated consistent success working with partners across other functions in support of product go-to market strategies

• Solutions oriented and delivers superior results

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-166035