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Job Information

MasterCard Data Centre Engineering apprentice in Harrogate, United Kingdom

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Data Centre Engineering apprentice

Overview: Provide technical support for MasterCard’s operations environment. Analyze information to determine MasterCard performance and areas of improvement. Test and verify the MasterCard infrastructure to ensure it meets specifications and requirements.


•Monitor and take corrective action for problems while minimizing customer impact. •Create and/or update internal tickets to document monitoring and recovery steps. •Perform routine maintenance as required by policy or procedure. •Maintain metrics as defined by management. Education: •Bachelors degree or equivalent experience. Knowledge / Experience: •Basic knowledge of routing/switching, tunneling, security operations/engineering, MPLS. •Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology. •Firewall experience and file transfer highly desired. •0 to 12 months of relevant experience required. •Demonstrates the ability to function in 4 of the 5 expertise areas on the OCC (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 2 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC. Skills/ Abilities: •Effective problem/troubleshooting skills. •Effective written and verbal communication skills. •Effective organization skills. •Effective interpersonal skills. Work Conditions: •Some on-call responsibility and occasional off hours work required. •12 hour shifts and one weekend day per week."

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-171244