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MasterCard Senior Product Manager - Technical-2 in Dublin, Ireland

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Product Manager - Technical-2

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The Account Management Services team develops new capabilities for Mastercard's fraud prevention platform. We protect cardholders / card issuers and aim to eradicate credit card fraud. Our industry-leading platform processes billions of transactions per month with execution times literally 10X faster than you can blink. To enable us to uphold the high standard of these fraud and security applications we are looking for out-of-the-box thinkers to play a critical role in the upkeep and continual health of these products.

The Product Manager – Technical is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Owners, Business Analysts, Solution Architects, and development leads to elaborate technical requirements that meet product business requirements and align with Mastercard technology standards. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.

Major Responsibilities:

•Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams.

•Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.

•Prioritize and identify cross application/system enhancements.

•Identify key dependencies and knock-on impacts of new development work.

•Lead the development of conceptual/architectural designs and user interface mockups.

•Collaborate with development staff on software designs.

•Identification and integration of Mastercard technology standards as and when required.

•Act as a technical consultant for Business Owners during implementation of new products/services.

•Provide subject matter expertise and participate in L4 support escalations.

•Lead review sessions of technical requirements.

•Document and coordinate audit controls and PCI requirements.

Education:

•Bachelor’s degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.

Knowledge / Experience:

•Strong technical knowledge and capability. Some experience in using one or more of the following languages: Java, PHP, C#, C++, Python, Scala or any modern Javascript framework.

•Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture is highly advantageous.

•Knowledge of data structures and experience in data extraction and analysis is highly advantageous.

Skills/ Abilities:

•High-energy, detail-oriented and proactive with the ability to function independently with competing demands.

•High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.

•Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.

•Ability to train/guide more junior resources.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-166840

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