Mastercard Jobs

Job Information

MasterCard Manager, Product Development in Dublin, Ireland

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Development

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

• The Cyber & Intelligence Solutions (C&I) team is responsible for product management and innovative product development of products and services to address the evolving risk and security needs of all of Mastercard’s various customer segments.

• This team drives alignment of business and technology strategic direction, as well as for product development activities focused on building and executing a spectrum of services involved in customer collaborations and disputes.

Role

• Member of the Product Development team which is involved in the creation and development of innovative new products, services and programs related to dispute resolution.

• Collaborate with other areas (e.g. Legal, Product Management, Engineering, etc.) to deliver business requirements and ensure solutions are aligned with business objectives.

• Work in partnership with technical teams to design, develop and deliver, through the Agile Process.

• Participate in special projects and strategic initiatives with cross-functional stakeholders.

• Engage with business, regions, and other stakeholders to understand opportunities and develop business requirements

• Create and manage product documentation ensuring it is clear and easily consumable for diverse variety of stakeholders and partners

• Work directly with the engineering teams includes business analysts, technical leads, architects, and scum teams to ensure the services being built meet business requirements and strategic direction

All About You

• Demonstrable experience in product conceptualization and developing high level solutions, using the Agile/ SAFe methodology

• Understanding of payments and payment processing, including disputes

• Ability to interact and coordinate effectively with internal and external business partners at various levels

• Ability to work directly with technical team and understand the value proposition of that work

• Self-motivated and self-starting with a track record of delivering success while operating within a team environment

• Strong problem solving skills

• Passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-147821

DirectEmployers