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MasterCard Lead Technical Program Manager, Builders Enablement, Architecture & Technology in Dublin, Ireland

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Lead Technical Program Manager, Builders Enablement, Architecture & Technology

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Are you a technical program manager who wants to work for a company that offers above and beyond benefits, including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your professional learning and development?

At Mastercard, our industry expertise is enhanced by our commitment to being a force of good in the world. We do well by doing good. Our core values of trust, partnership, agility, and thoughtful risk-taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company a place where the best people choose to be. Come join us!

The Mastercard Builders’ Enablement Team in Mastercard’s Architecture & Technology division empowers 6000+ Engineers around the globe. This team leads the way to deliver a great developer experience and enables engineers to deliver innovative payment solutions for hundreds of millions of customers. We do this by building and operating a holistic set of services and tooling focusing on:

Application Frameworks & Bootstrapping

Standard CI/CD Pipelines, Developer Tooling & Environments

Cloud agnostic Declarative provisioning of infrastructure and application resources

Our services enable engineers to focus on delivering business value from ideation to market. The ideal candidate will help improve and standardize Mastercard developers’ experience. Builders Enablement is reshaping the future of development tooling at Mastercard, and we are looking for passionate Program Managers like you to help us deliver on our commitments.

Role

We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPMs) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. You own the milestones of your projects, you visualize the path to success, it is your plan the team will follow to deliver value. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company-wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive, believable, and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

All About You

Demonstrated ability to operate with independence and autonomy 

Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies

Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, Kanban, etc.)

Accountable for delivering several medium to large-sized software projects from inception to closure

Excellent problem solver that takes ownership of dependencies, risks, and issues to drive them to resolution

Has proven ability to deliver in an ambiguous and complex environment with a keen eye for what delivers the most value

Takes charge, is goal-oriented, organized, and reliable

Experience working on programs to define and build cloud-native software products as a platform at scale

Enjoys diving deep to understand the platforms' capabilities and underlying technologies

Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams

Can debate the delivery strategy with business teams, architects, engineers, and designers

Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

Demonstrated experience building relationships, partnering with, and influencing dependant teams while commanding the respect of the individuals you work with across the organization

Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model

Technical program delivery experience including time developing and testing software

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-177290

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