MasterCard Director - Product Innovation in Dublin, Ireland

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director - Product Innovation


The Digital Future team is responsible for helping guide Mastercard€™s digital strategy and development by anticipating customer needs and future proofing our business for the long-term. This includes analyzing emerging trends to inform corporate strategy, providing industry thought leadership and driving product innovation in areas like the Internet of Things (IoT), artificial intelligence, mobile network operator engagement, and others, through new business models and solutions.

The Digital Future team engages with key stakeholders across the organization to deliver secure, relevant and valued commerce and everyday purchase experiences for consumers and end users across technologies, channels and devices. We work with banks, merchants and digital participants to build a valued ecosystem.

This is an opportunity to be a part of a highly motivated global team with a focus on

developing the future of payments and commerce related technologies.

The candidate will ideate, design and execute new products and pilots across emerging

technologies and business models.

The successful candidate will be a highly motivated professional with a proven track record

of global product innovation and development in an emerging space and possess a skillset

that supports strategic opportunity identification and evaluation, technical expertise and

interest in emerging technologies, establishing and executing partnerships & alliances, and

managing & tracking program performance.

They will have direct end-responsibility for designing global prototypes, executing relevant

pilots and proofs of concepts in partnership with a variety of internal and external technical


They will work closely together with US Market and International Markets to identify key

needs and emerging trends as well as conduct partner engagement and innovation ideation


In addition to developing prototypes and pilots based on new technology and trends the

individual will identify and advise on how mastercard strategy can be best positioned to react

to identified changes.

In addition to possessing a profound understanding of the space, they provide deep and

broad knowledge of MasterCard€™s product assets.

Can you create opportunities from an evolving context with ambiguity?

Can you imagine new experiences and value propositions yet unseen?

Have you built a product or program from the ground up?

Can you deliver a world class consumer experience while balancing complex strategic

business needs and objectives?


Develop new and innovative products from ideation, prototype development and pilot

Work with partners across emerging technology categories like IoT, AR, VR, Conversational

Commerce and AI

Identify new business opportunities through lead generation, solutioning, and the build of

functional prototypes, PoCs and Pilots.

Partner with Mastercard Labs for idea generation, prototype development, and execution


Develop initial business cases and identify strategic impact to Mastercard business

Serve as subject matter expert for technologies utilized in newly developed products and

potential impact to Mastercard€™s products and services

Create proposal for strategic accommodation of emerging trends

Coordinate with a broad set of stake holders including external and internal teams to build

compelling uses cases and pilots with quantifiable (KPIs) outcomes.

Partner with product teams, solutions engineering, and regional market development teams

to transition successful pilots into commercial products.

Hands on management of all aspects of the digital product development process facilitating,

prioritizing and informing business of product requirements internally to leverage the scale

and reach of Mastercard digital consumer products.

Proactively assess, clarify, and validate partner needs during concept development

Develop relationships with industry partners to execute pilots and develop products in a real-

world environment

Socialize vision and strategy with key stakeholders and develop insights that will drive

business and products

All About You

Expert in innovation, product management or product development

Sound business judgment with established strategic/conceptual thinking and strategic

planning skills

Passion and experience in developing new digital products taking advantage of emerging


Excellent management skills: effectively and proactively builds business partnerships, builds

consensus; develops and leverages key relationships; understands the diverse needs and

objectives of various stakeholders; strong influencing and negotiation skills

Strong expertise in mobile technology, e/m-commerce, payments, design and solutions


Innovative thinker with the ability to articulate a new product concepts

Excellent project management and organizational skills, with strong problem solving and

analytical skills

Strong track record of driving tangible business results

Excellent presentation and communication skills, both drafting and presenting, oral and

written information

Global nature of role may require some travel

Bachelor€™s degree required, Advanced degree a plus

Fluency in English required, additional language(s) a plus

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.€‹
Requisition ID: R-68260