Mastercard Jobs

Job Information

MasterCard Director, New Product Development Innovation and Operations in Dublin, Ireland

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, New Product Development Innovation and Operations

MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data

We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise

We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

All About the Role

• Support development of new products, work with Product VPs, designers,

engineers, and other cross functional disciplines to build new data-driven


•Support the end-to-end product development process from concept to

commercialization, with a focus on desirability, feasibility, and viability, using a

disciplined, agile gating process.

•Develop processes to run product development efficiently and prioritize

product decisions

•Build strong working relationships with a diverse group of internal and external


•Manages overall Innovation Management & Governance Processes including:

Ideas collection, reviews, intake, and overall studio process.

•Works with SVP, VP to set up and manage all idea reviews requiring EVP

approvals, Cross Functional Senior Leadership Approvals, Program Cabinet

Reviews, etc.

•Manages in-take process for NPD and supports appropriate staffing decisions

to execute, etc.

•Manages Incremental Funding requests with Finance, and investment

prioritization process

•Manages tracking of all NPD initiatives per investment

•Supports the overall management of the D&S Innovation Program. This

includes working with Program Co-Founders with Cabinet Administration.

Develops and maintain supporting materials around Cabinet Charter on

product decisions.

All About you

You are equally excited about providing structure and being creative, innovative to support building products:

Highly motivated candidate with exceptional communication and organizational skills with an ability drive a systematic process, facilitate decision making, etc.

Ability to drive an innovation process seamlessly with multiple work streams and stakeholders

Strong strategic thinker with ability to quickly assess complex problems, prioritize key issues, focus on relevant facts, and execute a plan

Experience with Investment Prioritization, budgeting for new products

Experience in project management / consulting / product management / product development / operations business management / process improvement

Likes to delve into details, but can see the big picture

Experience managing innovation processes

Nimbly respond to what the business needs. Execute on urgent needs, be a sounding board for team members, serve as a connection point for incoming (and outgoing) team requests.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-178281