Mastercard Jobs

Job Information

MasterCard BizOps Engineer II in Dublin, Ireland

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

BizOps Engineer II

Overview:

The Commercial - BizOps team is looking for a Site Reliability Engineer who can help us solve problems, build our CI/CD pipeline and lead Mastercard in DevOps automation and best practices.

• Are you a born problem solver who loves to figure out how something works?

• Do you have a low tolerance for manual work and look to automate everything you can?

Business Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Role

• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.

• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

• Maintain services once they are live by measuring and monitoring availability, latency and overall system health

• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover

• Practice sustainable incident response and blameless postmortems

• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.

• Work with a global team spread across tech hubs in multiple geographies and time zones

• Share knowledge and mentor junior resources

All About You

Required Skills

• BS degree in Computer Science or related technical field involving coding or equivalent practical experience.

• Experience with data structures, complexity analysis and software design.

• Experience in one or more of the following: C++, Java, Python, Go, Perl or Ruby.

• Experience with Cloud based Infrastructure such as Azure or AWS

• Experience with Micro service management tools/techniques such as Centralized Configuration management and Service Discovery

• Experience with REST and API design

• Experience with advanced performance tools

Desirable Skills

• Interest in designing, analyzing and troubleshooting large-scale distributed systems.

• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

• Ability to debug and optimize code and automate routine tasks

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-144117

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