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MasterCard Senior Product Manager in Copenhagen, Denmark

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Product Manager

What do we do?

The Experience Division owns everything that our customers and end-users will interact with, and are in charge of the end-to-end experience across our products touchpoints in the business, ensuring a consistent and highest quality expression in design, content and performance.

With clear goals we design, we build and maintain effortlessly cool, simple and joyful applications and end-user experiences that powers a range of powerful use cases that open banking enables.

Division responsibilities are:

Building, designing and maintaining high-quality and seamless product experiences from authentication to simple functionality for payments and data for end-users

Deliver world-class onboarding of customers to our platform through simple flows and delightful designs

Build and maintain tooling that enable, automate and simplify management of product both internally and externally for our customers

Maintain our Documentation and Developer Portal for customers to manage their apps

Being domain experts on the use cases powered by our Open Banking platform. Building solid solutions for both banking, accounting solutions, commerce, loyalty solutions and many other domains

Champion and evolve the way we design our products through thorough guidelines, vigorous testing and

Build value-added services such as extended data and account access (investment accounts, loans, mortgages etc), data insights, categorisation, credit scoring, cash-flow analytics and much more.

Your role:

As Senior Product Manager you are the captain of one or more delivery squads and a prime motivator for the members of the team. You are a strong leader and a leader of the products you own. You are the lighthouse and a shield for the team, meaning you show them the way while protecting them and your product(s). In short: you are a good leader!

Responsibilities:

Creating the product vision, driven by the company strategy, and articulating it within and outside of your squad

Being in control of your product and the product strategy by maintaining a deep, detailed and meaningful backlog (at least 3 cycles ahead)

Evaluating relevant customer cases and opportunities, through detailed market and business analysis.

Providing your team and stakeholders with clear direction, plans and structure.

Acting as the primary conduit and sparring partner in and out of your squad

Proactively informing Sales, Marketing and Customer Service about our products and features

Being a fierce, clear and open communicator.

Ensuring stakeholder alignment across the business

About you:

Proven track record of successful end-to-end product management from similar positions, shipping quality applications and software

Strong track record of building data-driven digital products.

Well adverse within agile product management and project management processes

Excellent communication skills and an ability to render complexity into simple overviews and models to act upon

You hold a degree in Computer science, IT Development or a similar degree

Internal evangelist of great user and customer experiences

A great technical aptitude and understanding

A great passion for reading and learning

You have a nose for the right product and feature set and are able to inspire others through your structured and plan-driven approach. You focus on getting incremental product releases fast to the market

Strong and ambitious leadership

Additional skills (good to have, but not required)

Experience working with digital financial services

Knowledgeable about PSD2, financial legislation and compliance related to open banking

SaaS experience, or experience in another Tech company

Programming/prototyping experience

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-170168

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