Mastercard Jobs

Job Information

MasterCard Manager, Technology Risk Management in Copenhagen, Denmark

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Technology Risk Management

The Mastercard Technology Risk Team is looking for an Assurance Manager to oversee the controls’ assurance program supporting various requirements to meet customer and regulatory obligations for the related region. Focus would be around providing compliance support, monitoring, and reporting of the on-going operating effectiveness of Mastercard’s internal control environment. The role will be a pivotal part of the Mastercard technology risk function.

Mastercard is committed to balancing innovation while protecting the internal control posture. The team assesses internal controls to proactively identify risks, define remediation actions and track remediation efforts. We are looking for someone to join our team and help us meet these compliance goals. This person will be a technically savvy person who likes to solve issues and drive outcomes.

The ideal candidate will have the ability to think and act both strategically and tactically while ensuring that the corporation remains compliant with required security, technology, and financial standards, as well as industry best practices.


 Engage with customers to develop control frameworks to ensure needs and expectations over service assurance is met for various certifications (e.g., ISO, ISAEs)

 Engage with the auditors to develop, mature and then test the control framework to ensure objectives are met and risk is managed effectively

 Develop, plan, and execute control assessments of various operational and business areas to assess potential risks or control gaps

 Establish and track remediation internally and externally through to resolution whilst improving design and operational effectiveness of controls

 Understand the materiality of findings to the live service

 Reduce error ratings and risk exposure as a result of gaps in control performance

 Report formally on the results of assurance/certification objectives, controls and risk assessments

 Develop and maintain reports, metrics and presentations of progress and results for meetings with customers and regulators

 Develop and manage risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed and updated regularly

 Provide data analysis and strategy execution across risk areas, leveraging an understanding of risk and regulation

 Manage internal control inquiries from both internal and external stakeholders

About You:

 Experience successfully implementing control frameworks i.e., ISAE 3402 & 300 and ISO 27001

 Bachelor’s degree or equivalent combination of education and experience/Bachelor’s degree in computer science, information technology or related field preferred

Strong interpersonal, communication and presentation skills necessary for interaction with business leaders and teams across all levels of the organization

 Must have a professional certification like CISSP/CISA/CRISC or similar

 Contribute to work environment that encourages knowledge of, respect for and development of skills to engage with those of other cultures and backgrounds.

 The ability to push back and challenge decisions

 Strong negotiation and consensus building skills

 Familiarity with the financial services industry and payment processing industry, a plus

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-121861