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MasterCard Senior Specialist, Implementation in Bogota, Colombia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Specialist, Implementation

Overview

• Lead processing implementation projects of a technical and non-technical nature during the planning, execution, implementation and post-implementation phases.

• Deliver standard implementation activities ensuring quality and reliability of the implementations.

• Can you effectively identify the consumers’ needs?

• Are you able to handle multiple projects?

• Are you self-driven and motivated to create efficiency in different projects?

Role

• Provides end-to-end project execution throughout processing implementation projects

• Assess and document customer needs and according implementation activities. Act promptly on issues during project execution, in order to determine possible solutions and responsibles.

• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.

• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers and guide them through applicable MasterCard processing rules, specification and documentation.

• Handle multiple customer processing implementation projects in parallel.

• Serve as the main point of contact with internal areas (Franchising, Legal, Product specialists, Finance) for projects with no Customer Delivery participation.

All About You

• Bachelor’s degree in Information Technology, Computer Science, Exact Sciences or Business

• PMP certification from PMI (or equivalent) desired

• Strong technical knowledge (networks, communication protocols, hardware/software platforms, testing environments)

• Ability to understand business requirements and match them with technical implementation aspects.

• Ability to interact well with customers

• Good project management skills

• Ability to work as a part of a cross functional team

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-157974

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