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Job Information

MasterCard Relaunch Your Career - Senior Technical Program Manager in Arlington, Virginia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Relaunch Your Career - Senior Technical Program Manager

This position is for our Relaunch Your Career Program.

Our Relaunch Your Career program is a unique career development opportunity for professionals who want to rejoin the workforce after a career break. We know that maintaining work-life balance means that sometimes life takes a front seat. We provide a culture where you can be you and belong. Whether you have taken time off for development, to care for loved ones, or care for self, we want to offer a way back to work. You bring your experience, passion, and skills, and we provide you with support and a 4 month development journey to help you meet your professional and personal goals. The program is designed for those who have taken a career break of two years or more and interested in returning to work on a permanent basis. This year, we are welcoming applicants that have 1 year or more break due to pandemic conditions. This program is best suited for those with previous experience ideally gained in technology, financial services, and professional services organizations. We are looking for team players, collaborative, excellent relationship builders and influencers, great problem solvers to join our team.

Job Description Summary

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Data & Services within Mastercard

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include predictive analytics, data visualization and business intelligence software.

Senior Technical Program Manager, Data & Services Technology Team

As a Senior Technical Program Manager on the D&S Technology team, you’ll hold a valued role within a rapidly growing team inside one of the world's most successful organizations, working closely with experienced and driven technologists to solve problems as a team. Mastercard D&S next generation platform blends industry-leading analytics, advanced software architecture, and the latest web technologies to face these problems, analyzing terabytes of data in the process. Our software is required to effectively decipher analytically complex insights from these problems, on which businesses base multi-million dollar business decisions.

As a member of the Business Operations Engineering team, you will be responsible for collaborating with stakeholders across business units to drive the successful development of internal tools and systems to drive forward the organization, and specifically the Insights & Enablement group which helps us make better, faster decisions using data, analytics and technology.

Technical Program Managers work across small, flexible teams. There are no rigid organizational structures, and each team uses processes that work the best for that team and their projects.

Enjoy collaboratively solving complex technical challenges? Come solve them with us.

Position Responsibilities:

As a member of the Business Operations Engineering team, you will lead and participate in data management aspects of internal reporting to drive value to our Delivery, Sales, Marketing, Engineering teams and beyond, as well as contribute to and foster a high-performance collaborative workplace.

As a Senior Technical Program Manager, you will:

Conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model

Dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems

Contribute to the strategies, design choices, and infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers

Drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

Ideal Candidate Qualifications:

Demonstrated ability to operate with independence and autonomy

Experience defining and building software products at scale with a deep understanding of those platforms capabilities and underlying technologies.

Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)

Enjoys diving deep to understand of the platforms capabilities and underlying technologies.

Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

Can debate the delivery strategy with business teams, architects, engineers, and designers

Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization

BS in engineering, computer science or related discipline.

Technical program delivery experience including time developing and testing software

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-132837