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MasterCard Manager, Technical Program Management in Arlington, Virginia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Technical Program Management

Position Title: Manager, Technical Program Management

Are you a technical program manager who wants to lead large-scale infrastructure efforts that shape the deploying, securing, automating and running of Mastercard's software products? Do you want to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?

As a member of the Software Delivery team in Arlington, you will be responsible for leading efforts spanning teams that build tools and systems that deploy and scale our applications and data in hybrid - cloud and physical - environments. We develop the infrastructure that enables the Data & Services Technology team to build, test, deploy and host hundreds of microservices across several global data centers. We also develop the logging, monitoring and vulnerability detection tools necessary for application developers to get insight into the security, quality and uptime of their code. Our systems are administered with infrastructure-as-code with our stack including Chef, Ansible and Terraform and our workflows are automated using Jenkins and Kubernetes

Our teams are small and flexible/autonomous. Every team member contributes to designing, building, and testing features. There are no rigid organizational structures, and each team uses processes that work the best for that team members and projects.

TPMs are expected to lead large efforts that span multiple teams, collaborate on releases with our stakeholders and be highly engaged with our roadmap and quarterly goal setting process. In addition, the manager role is expected to provide mentorship and identify career development opportunities for team members.

Enjoy large scale DevOps challenges? Come solve them with us.


  • History of team and/or technical project leadership

  • Experience architecting and deploying software products in physical/cloud based environments with a deep understanding of those platforms capabilities and underlying technologies.

  • Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models

  • Demonstrated ability to operate with independence and autonomy

  • Enjoys diving deep to understand of the platforms capabilities and underlying technologies.

  • Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

  • Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity

  • Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization

  • Huge plus if you have expertise in CI/CD, microservices APIs, and industry standard tooling like Jenkins, Kubernetes, Splunk etc

  • Superior academic record with a degree in Engineering, Computer Science or related technical field

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-128464