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MasterCard Manager, Loyalty Sales Specialist in Arlington, Virginia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Loyalty Sales Specialist

Overview

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge technology and consulting services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Mastercard’s Loyalty & Engagement products and services are leveraged by merchants and financial services clients across the globe to maximize the value of their customer relationships. Mastercard is a global powerhouse in customer loyalty with over 900 loyalty professionals globally operating hundreds of rewards programs for the world’s largest brands. Our Loyalty Solutions include innovative technologies such as SessionM, Mastercard Rewards Services, Personalized Card Linked Offers, Pay with Rewards, Promotions, and Benefits and Insurances. By bundling these solutions with Loyalty Consulting, Innovation Services, Test & Learn, and Managed Services we provide unparalleled end to end capabilities to customers across Financial Services, Retail, Consumer Goods, Grocery and Convenience, Travel & Hospitality and Telco segments.

• Provides product expertise and leverages Mastercard integrated solutions to drive sales and revenue goals

• Responsible for setting sales strategies as it relates to products that are aligned with geography strategy and helps identify and close sales leads

• Provides market intelligence and market requirements to product developers and product managers to support product design, development and implementation efforts

• Responsible for pipeline management at the product level

Responsibilities

As Manager, Specialist Sales you will be responsible for generating new loyalty sales within the financial services segment in North America.

• Executes Specialist Sales strategies for products within assigned region

• Implements customized solutions that drive value creation for the customer and Mastercard

• Creates customized presentation materials for customer demonstrations and sales opportunities

• Provides technical support in selling innovations and technology to customers

• Reports trends, competitor intelligence and developments to stakeholders

• Analyzes business opportunities to identify new clients and product ideas

• Participates in the sales pipeline management process

• Assists in providing subject matter expertise on specific product and/or segment of products and supports identification of product innovation opportunities

Experiences

• Familiarity with working in a sales/commercial environment including interacting with customers and closing individual deals

• Demonstrated expertise in Mastercard product portfolio, services and customer accounts

• Ability to thrive and build robust pipeline

• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues

• Strong pipeline management and forecasting skills

• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals

COVID-19 Considerations

In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-168306

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