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MasterCard Director, Software Engineering, D&S Technology Foundations in Arlington, Virginia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Software Engineering, D&S Technology Foundations

Position Overview

Technology Foundations is a team of creators who are passionate about making the Data & Services organization an outstanding place to be a software engineer. We love creating the tools, application frameworks, and services that empower the organization to build and deploy modern, data-driven applications all over the world. We partner closely with market-facing engineering teams to help them take maximum advantage of this technology platform and evolve it to meet their needs and the needs of their customers.

We are looking for a Director of Software Engineering to lead our Core Platform engineering team, designing, building and running the frameworks and services that make up the foundational capabilities of our technology platform. This role will also work closely with the SVP of D&S Technology Foundations (DSTF) and the DSTF Leadership Team guide our technology platform's evolution as it grows to support the rapidly expanding D&S business. The ideal candidate is a creative and resourceful technology leader with proven ability to build, motivate, and professionally develop high performing teams of talented software engineers. Even better if they've got experience building common, high-performance, and easy-to-use developer frameworks and/or solutions to cross-cutting concerns.

If you have this skills and are passionate about empowering developers to build great things, we want to meet you!

Position Responsibilities:

  • Partner closely with product management and tech leads to define the long and short term roadmaps and measurable objectives for the Core Platform sub program

  • Establish the efficient and effective operating and organizing model needed to deliver the Core Platform sub program's objectives; build and lead multiple high performance, highly cohesive engineering teams

  • Talent leadership: coach team members to their maximum potential by providing objective and actionable career guidance and opportunities; identify talent gaps; recruit and retain high quality technology talent to fill them

  • Own the Core Platform "business", including stakeholder management, risk identification and mitigation, budget management / forecasting, and hiring; establish strong, trust-based relationships with all supporting functional areas

  • Build morale, celebrate wins, learn from misses

  • Actively contribute to the ongoing evolution of the D&S Technology Foundations program - best practices, mission, objectives, operating efficiency; a highly valued thought partner for all DSTF leadership

Ideal Candidate Qualifications:

  • Passion for technology and the people who build it; the ideal candidate intuitively understands what it means to have an excellent developer experience

Proven ability to build and motivate high performance software engineering teams

  • An excellent engineering people leader who leads by example with a strong focus on coaching and mentoring; you turn good talent into great talent

Skill in both managing managers and experienced individual technical contributors

  • The foundation of technical skills needed to earn the trust and respect of highly skilled engineers (we are very heavy in .NET and TypeScript, but experience in these specific platforms is not required; we're looking for candidates who are always learning and can help their teams design robust systems, write high quality code)

  • Skilled at the business side of technology (e.g. managing to a budget, organizational design, recruiting, and partnering with supporting lines of business - finance, HR, legal, other groups - as necessary)

  • Outcome driven; comfortable setting measurable, data driven objectives and holding teams accountable

  • Demonstrated success in being a proactive change agent, with a vision to transform internal systems and operations as needed to fully support our business

  • Confident and effective communicator able to work closely with cross-functional teams and collaborate with all members of the organization to define and achieve holistic business and technical objectives

  • Positive attitude, open-minded, great listener, with an inclusive style that encourages all viewpoints

What is Data & Services?

The Data & Services Team (D&S) is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful insights and tools to drive fact-based decision making. Centered on data-driven technologies and innovation, our services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

D&S is continuously looking for passionate and talented technologists, who share our vision for empowering our customers to make better fact-based decisions, to join us and shape the growth of our team.

Who is Mastercard?

Mastercard is the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, and a technology innovation lab. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you.


COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-171435