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MasterCard Director, Humanitarian and Development, Data Solutions - Platforms in Arlington, Virginia

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Humanitarian and Development, Data Solutions - Platforms

Director, Humanitarian and Development, Data Solutions - Platforms


Mastercard is dedicated to inclusive economic growth for all people across the globe. The mandate of the Humanitarian & Development (H&D) team is to transform communities at the Base of the Pyramid (BOP). We leverage our digital technology and innovate new business models to digitalize essential daily services – provisioning healthcare, distributing agriculture subsidies, streamlining small merchant supply chains, etc. By so doing, we go well beyond Mastercard’s traditional payments remit, and critically, increase our reach to the 1+ billion previously unserved consumers at the BOP.

The Director, Humanitarian & Development, Data Solutions- Platforms is responsible for developing data-driven innovative analytical solutions and identifying opportunities to support business and client needs in a quantitative manner and facilitate informed recommendations / decisions around our products and services data architecture and data analytics platform capabilities.

About the team:


• Consults with stakeholders (eg.: Customers, Partners, Market and Product teams) to understand and translate their needs into ad hoc data analysis and/or solution development, ensuring that their requirements are accurately captured and technically feasible

• Engage deeply in product design. This means eliciting product hypotheses, drivers of feature success as well as user experience ‘north stars’ and then translating these into implementable data capture models

• Guides others in comprehensive technical analyses and allocates work across teams to ensure the delivery of high quality and effective solutions

• Liaises with internal stakeholders (e.g., O&T, Legal, D&S, vendors) to identify and elaborate on opportunities as they relate to data capture and transfer methods, analytical solution development, feasibility, and other technical offerings

• Leads development of reports, data files, and technical documentation associated with the Community Pass Data Platform

• Identifies and recommends opportunities to standardize and automate efforts to ensure quality and enable scaling of data analyses/analytical solutions

• Drives a culture of data-dependency across business and technical teams, ensuring that product drivers are measured and reported on regularly, and that decisions are taken based on quantitative insights where possible


• Successfully designed innovative approaches to client/stakeholder solutions, facilitating interactions and developing and delivering products or solutions via agile methodology

• Successfully managed projects and project expectations to ensure client satisfaction

• Demonstrated success interacting with product/market teams to understand business needs and to ensure that proposed solution/design meet their needs effectively

• Successfully possessed strong awareness of internal capabilities and resource utilization, designated work streams and assignments

• Experienced in ETL, Data Management & security principles and data analytics tools like Tableau and Domo.

• Ability to build custom data visualizations, prototype browser based UX/UI

• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-165681