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Job Information

MasterCard External Communications Manager (fluent in Dutch) in Amsterdam, Netherlands

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

External Communications Manager (fluent in Dutch)

The Communications team is focused on driving programs and activities that build, support and defend Mastercard’s reputation among key internal and external audiences. The broader team has been designed to closely mirror the business and support the company’s efforts in delivering world-class payments experiences.

The Europe communication team's mission is to drive business performance and a world-class culture through communication that inspires, engages, educates, and connects Mastercard employees, customers, partners and shareholders. We are customer-centric, data-driven and creative-minded.

We are looking for a talented communications senior specialist to support our dynamic, fast-growing region. The ideal candidate will have a passion for payments and technology as well as a proven track record in working across communications disciplines to drive initiatives that advance business priorities—this includes influencing the influencers internally and externally through strategic media relations and creative program development. The successful candidate will design, implement and manage communications programs, tools and resources across the team. This individual would work within the NL Marketing & Communications team as well as the broader Mastercard communications team.

Specifically, The Role Will Focus On

• Act as project coordinator between the executive, internal, and external teams on priority programs

• Assist team with coordinating various media requests to support executive visibility

• Opportunity to pitch stories and write various types of content, from social shorts to media materials and perspectives pieces

• Plan and facilitate external and internal events

• Develop and maintain positive relationships with global and market-level communications, marketing and their respective agencies and consultants

• Day-to-day lead for social media and the European newsroom

• Building and managing stakeholder relationships

• Working as a thought partner to the broader Communications team

• Manage multiple projects as assigned

• Supporting adjacent communications programs as needed

All About You

• Passion for communications and digital/social media innovation

• Strong written and oral communications skills – with a sharp eye for detail

• Be a strategic thinker as well as a practical doer, comfortable with rolling up your sleeves to get things done

• Outstanding interpersonal, leadership, and communications skills

• Project management skills and ability to take ownership of programs

• Unwavering attention to detail

• Proactive -- you see “around the corner” and take initiative to add value to projects

• Calm under pressure and solution focused when unforeseen circumstances arise

• Thrive working with others in a team setting to accomplish shared goals

• Excel in a fast-paced, dynamic work environment

• Constantly challenge the status quo and be entrepreneurial in pursuing new ideas and better ways of doing the job

• Fluent and strong Dutch & English writer and poised communicator with polished presence

• Preferred Bachelor’s degree in Communications, English / Journalism, Media Studies, Digital Media, Public Relations, Advertising or Marketing

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay;

we invent them.

Checkout lines are slow;

we speed them along.

Merchants want more sales;

we give them data and insights.

People need financial access;

we connect them.

Corporate purchasing is complicated;

we make it simple.

Commuters are busy;

we speed them on their way.

Governments need greater efficiencies;

we help create them.

Small businesses are virtual;

we give them access to a world of buyers.

Retailers want to fight fraud;

we provide the tools.

Requisition ID: R-177879