Mastercard Jobs

Job Information

MasterCard Director, Account Management in Almaty, Kazakhstan

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Account Management


∙ Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth

∙ Leads and manages existing customer relationships, and works to identify opportunities and customer needs

∙ Partners with customers to deliver customized solutions and comprehensive consulting support

∙ Responsible for pipeline management at the account level


∙ Delivers against sales and net revenue targets

∙ Designs strategies, messaging and proposals for customers

∙ Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis

∙ Manages key customer relationships at the "VP" level

∙ Develops and implements sales plans including business development, marketing and product management

∙ Partners with the customer to establish, execute and report progress against annual business plans

∙ Negotiates and executes on the customer agreement process

∙ Identifies and recommends products to enhance the customers’ profitability

About you :

Comprehensive experience executing and managing sales strategies for medium-sized accounts

Consultative sales experience with exposure to C Suite decision makers

Demonstrated in-depth knowledge of MasterCard's core products, rules, and services

Consistently delivered thoughtful market and business analysis for customer accounts

Fluency in English both verbal & written

Experience in working within a global organization is advantageous

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Requisition ID: R-122410