MasterCard UX Designer in Rozelle, Australia
Who is MasterCard?
We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Pinpoint, a MasterCard company is a leading provider of loyalty and rewards services to financial institutions across the Asia Pacific region. Headquartered in Sydney, we are Australias leading rewards program manager, with a growing footprint across the region into key markets such as China, Hong Kong, India, Taiwan and Japan. Our customer base includes financial institutions and merchants.
Purpose of the Team
oDeliver enhancements to Pinpoints world class Loyalty Platform to allow loyalty programs to be rolled out within country by regional implementation teams
oBuild a simple and intuitive platform for internal systems + customer facing channels that is simple and delightful to use
oWork with BAs and Scrum teams to deliver a simple and intuitive User Experience for both internal web based systems and customer facing loyalty websites across the APAC region and beyond
oAs UX support, you will be responsible for defining wireframes/prototypes to illustrate the UX vision as defined in consultation with the UX Lead but will be prepared to prioritise features based on the tight timeframes of the project
oYou will work closely with multiple business units within the company to understand business needs and processes in order to define an optimal User Experience for internal systems and customer facing websites
Best fit for this role:
oAre you passionate about the importance of a positive user experience within system design?
oDo you have experience defining User Experience for internal and customer facing systems using wireframing tools?
oCan you speak up within large teams with many priorities to ensure that an optimal user experience is delivered as part of the project
oDo you have experience with User Experience Research to test UX elements within the scoping, testing and production phases of a project
List only the essential responsibilities of the position in bullet form 5-6 maximum. Begin each with a present tense, action verb.
Design simple and intuitive solutions to complex UX problems
Work with Business Analysts to understand the needs of the business and user groups in order to define a simple and intuitive UX using Wireframes and descriptions.
Conduct white board wireframe sessions with key stakeholders to illustrate / validate concepts before completing higher fidelity wireframes / prototypes
Work with Product Owner, Scrum team to ensure the solution is developed according to the UX guidelines
Assist our organization to implement UX Research methods to validate UX across multiple phases within the project
Help champion the role of UX within the organization
All About You
Essential knowledge, skills and experience
oUX/UI experience in Digital channels
oUnderstanding of design and UX/UI trends & innovations coupled with detailed understanding of usability principles
oExpert knowledge in design tools such as Axure, InVision, Sketch etc and responsive design experience
oExperience working within an Agile scrum environment
oExperience managing multiple projects across multiple scrum teams, often with conflicting timeframes requiring prioritization and communication to all stakeholders
oExcellent teamwork skills, including the ability to establish and maintain productive working relationships across a diverse range of teams / regions
Desirable or additional capabilities
oExperience producing mockups / designs to complement wireframes and design implementation using CSS and HTML5
oExperience with UX Research techniques including user research, workshop facilitation, prototyping and usability testing
oExperience working with Enterprise CMS solutions such as Adobe Experience Manager
Equal Opportunity Employer
Requisition ID: R-38501