MasterCard Principal in Lagos, Nigeria

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title


MasterCard Advisors is the services arm of MasterCard Worldwide and, since 1997, has been at the forefront of MasterCard's differentiation, innovation and success. MasterCard Advisors is comprised of three synergistic business units with distinct P&Ls: Consulting Services, Information Services, and Managed Services. These business units are supported by Development Services, Advisors Promotion & Marketing, Information Technologies & Advisors Technology Integration, Data Acquisition & Business Development, Human Resources & Development, Finance, Operations, Law and a Project Management Office.

Consulting Services is charged with combining professional problem-solving skills with deep payments expertise to address the challenges and opportunities of its clients, enhance MasterCard's strategic and tactical performance and establish MasterCard's global thought-leadership preeminence.

Information Services is responsible for the direct monetization of MasterCard€™s differentiated data asset.

Managed Services is charged with providing superior executional services and turn-key solutions by leveraging MasterCard€™s unique differentiated data asset and exceptional modeling and analytical capabilities on behalf of large and small clients.

Development Services is charged with servicing Consulting Services, Information Services and Managed Services by centralizing and optimizing the superior analytical, modeling, software coding, data sourcing, product development, product management, econometrics and associated delivery capabilities of the Advisors organization.

Role Description and Major Responsibilities

Overview for internal purposes, not to be posted on position description: Runs projects or big piece of very large project. Directs team including senior assets on selling, design, people, quality control, client management. Sales responsibility for SVP clients including influence network and sales process.

Identify the most critical aspects of a problem

Develop new insights into issues and examine them from different angles

Translate objectives into key hypotheses and structure work for small projects or big piece of large projects

Design and oversee key analyses to formulate recommendations

Synthesize and defend all findings and recommendations across projects

Identify creative and useful additional analyses required and suggest new paradigm for recommendations

Lead team in formulating, articulating and prioritizing key conclusions

Play key role in designing and leading interview programs

Write well-structured and persuasive end products

Play a significant supporting role in formal and informal presentations

Develop effective working relationships with mid-senior level client management

Identify and pursue related sales with client senior executives

Sales responsibility for SVP level clients including influence network and sales process

Support sales calls and new client development including proposal contribution

Identify new business opportunities and communicate to executives to pursue

With guidance, align efforts for sales success, including managing external obstacles and maintaining leadership alignment and support

Plays key role in capture of assignment knowledge and drives to ensure it is available firm-wide

Leads projects and contributes to the development of Intellectual Capital in Special Interest Groups

Directs team in the search and use of already documented Intellectual Capital in new and unique assignments

Analyze multiple aspects of clients€™ organizational systems and culture that serves as input into the sales process

Leverage deep knowledge of all the MasterCard Advisors capabilities and how they fit together to create customized and relevant solutions for clients

Leverage subject matter experts to develop best customized solutions for the clients

Actively participates in recruiting, training and developing others

Key & Core Competencies: Behavioral and leadership knowledge, skills, and abilities that contribute to an individual€™s success on the job

Core Consulting Skills

Analytics & Insights

o Initiates needed changes in direction

o Leads team to find and apply leading edge tools/techniques

o Incorporate subject matter expertise into findings and recommendations

Communications & Presence

o Credible and persuasive in face to face settings

o Delivers difficult messages to clients with sensitivity

o Actively listens, understanding and valuing others€™ views

o Demonstrates high emotional intelligence by identifying the best ways to communicate with and influence the MasterCard Advisors team and clients

Team Contribution & Engagement Management

Leads team thinking

Involves team members in all aspects of project

Motivates team to produce superior end products

Maintains balance between delegation and control

Proactive €œon-the-job€ trainer and coach

Writes high quality and timely project appraisals

Client Management

Engages client leaders in transformation activities

Confident and in control, even with difficult audiences

Presents information credibly and answers tough questions well

Turns presentations into constructive dialogue

Has peer relationships with some key players beyond the immediate scope of engagement

Develop strong bonds with clients that endure beyond a particular assignment

Serves as a resource for client staff and is sought out for knowledge of industry and firm

Establishes and leverages a network of client contacts and relationships to seek new business opportunities

Exhibits knowledge of how Advisors is a differentiator vs. the competitor offerings

Exhibits knowledge of master contracts in place with each client

Effectively influences MasterCard Worldwide Client Relations Managers during deal structuring

Knowledge Management

Actively participate in assigned Special Interest Groups

Proactively seek new knowledge with a focus on developing expertise in a subject matter expertise area

Actively share tools, methodologies and best practices across projects

Is considered to be expert/point of contact in some areas

Implements, modifies and applies Intellectual Capital, methodologies and tools from other projects

Corporate Leadership Principles: Set of principles designed to guide employee€™s leadership performance and behavior

Encourages Thoughtful Risk Taking

Promotes constructive dialogue and debate

Uses & shares data to objectively assess risk

Treats failures as learning opportunities

Education, Qualifications and Experience

Undergraduate degree required

MBA or relevant post graduate degree recommended

4+ years in a management consulting firm (manager or higher) and/or 8+ years in relevant industry if graduate degree held

If no graduate degree, 6+ years in a management consulting firm (manager or higher) and/or 10+ years in relevant industry

Internally, may be promoted from the Managing Consultant level

Excellent verbal and written communication skills

Excellent analytical skills

Ability to work on a team or independently

Ability to multi-task in a fast-paced, deadline-driven environment

Advanced Word, Excel and PowerPoint skills

Attention to detail

Local language required

English required

Additional languages desired

Reporting Relationships

Directly Reports To: Region Cluster Lead

Direct Reports: None

Equal Opportunity Employer
Requisition ID: R-52174